jiliet Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" means the jiliet website, mobile web interface, and any associated services accessible at jiliet.net.
• "Account" means the registered user account created by a Player on the Platform.
• "Player" or "User" means any individual who has registered an Account on the Platform.
• "Bonus" means any promotional credit, free bet, free spin, cashback, reload offer, or other incentive made available to Players by jiliet.
• "Real Money Balance" means funds deposited by a Player into their jiliet Account that are available for wagering or withdrawal.
• "Bonus Balance" means promotional credits awarded to a Player that are subject to wagering requirements before conversion to Real Money Balance.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before it or any associated winnings become eligible for withdrawal.
• "KYC" means Know Your Customer verification, being the process by which jiliet confirms a Player's identity, age, and residency using government-issued documents.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body that licences and regulates online gaming activity in the Philippines.
• "GCash" and "Maya" mean the Philippine e-wallet payment services operated by Mynt and Voyager Innovations respectively.

2. Acceptance of Terms

2.1 By accessing the Platform, creating an Account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference.

2.2 If you do not agree to any provision of these Terms & Conditions, you must immediately cease using the Platform and close your Account if one has been created.

2.3 jiliet reserves the right to amend these Terms & Conditions at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms. See Section 14 for the amendment procedure .

3. Eligibility & Registration

3.1 Age Requirement. Use of the Platform is strictly limited to individuals who are 21 years of age or older, consistent with Philippine law governing casino-style online gambling. jiliet employs automated and manual age verification checks. Any Account found to belong to a person under 21 years of age will be immediately suspended and all funds therein will be handled in accordance with applicable PAGCOR regulations.

3.2 Residency and Jurisdiction. You represent and warrant that you are accessing the Platform from a jurisdiction in which online gambling is legal and that you are not subject to any self-exclusion order or gambling prohibition issued by any regulatory body.

3.3 One Account Per Player. Each Player is permitted to hold only one Account on the Platform. Operating multiple Accounts, whether under the same or different identities, is strictly prohibited and will result in the permanent closure of all associated Accounts and forfeiture of any balances held therein.

3.4 Registration Information. You agree to provide accurate, complete, and current information during registration, including your legal name, date of birth, Philippine residential address, and valid contact details. Providing false or misleading registration information is grounds for immediate Account termination.

3.5 KYC Verification. Full withdrawal access is contingent upon successful completion of KYC verification. Players are required to submit a valid government-issued Philippine ID (e.g., PhilSys National ID, passport, SSS ID, UMID, driver's licence, or voter's ID) together with a selfie photograph. jiliet may request additional documentation at its discretion.

4. Account Rules

4.1 Account Security. You are solely responsible for maintaining the confidentiality of your Account login credentials. jiliet strongly recommends enabling two-factor authentication where available. You must notify jiliet immediately via live chat if you suspect any unauthorised access to your Account.

4.2 Account Transfers. Accounts are non-transferable. You may not sell, assign, transfer, or pledge your Account or any of the funds, winnings, or bonuses held within it to any third party.

4.3 Inactive Accounts. An Account shall be deemed inactive if no login or wagering activity has been recorded for a continuous period of twelve (12) months. jiliet reserves the right to apply a monthly administrative fee of ₱50 to inactive Account balances after written notice has been provided by email. Accounts with a zero balance may be closed after the inactivity period without further notice.

4.4 Account Closure by Player. Players may request Account closure at any time by contacting jiliet's 24/7 live chat support. Any pending withdrawals will be processed to the Player's verified payment method prior to closure. Accounts requested for closure under responsible gaming grounds (self-exclusion) will be processed in accordance with Section 9 of these Terms.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods. jiliet accepts deposits and processes withdrawals via GCash, Maya, GrabPay, QR Ph, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ. Accepted payment methods are subject to change and the current list is always displayed in the Player's Account cashier.

5.2 Minimum Deposit. The minimum deposit amount is ₱100. There is no maximum single-deposit limit, subject to applicable AMLA reporting thresholds and jiliet's internal risk controls.

5.3 Withdrawal Processing. GCash and Maya withdrawals are processed 24 hours a day, 7 days a week, including public holidays, with an average settlement time of under 15 minutes from approval. Bank transfer withdrawals via BPI, BDO, or Metrobank may take one to three banking business days depending on the receiving institution.

5.4 Withdrawal Conditions. Withdrawal requests will only be processed to the same payment method used for the most recent deposit, or to a verified account in the Player's own name. jiliet will not process withdrawals to third-party accounts under any circumstances.

5.5 Fees. jiliet does not charge fees on deposits or withdrawals. Third-party payment providers may impose their own fees; jiliet has no control over and accepts no liability for such charges.

5.6 AMLA Compliance. All financial transactions are subject to the Philippine Anti-Money Laundering Act (Republic Act No. 9160, as amended). jiliet is required by law to report certain transactions to the Anti-Money Laundering Council (AMLC). Players who trigger reporting thresholds may be required to provide additional documentation before withdrawals are released.

6. Bonuses & Promotions

6.1 All bonuses, free bets, free spins, and promotional offers made available on jiliet are subject to specific terms and wagering requirements that will be clearly stated on the relevant promotion page at the time the offer is made.

6.2 Wagering Requirements. Bonus funds must be wagered the number of times specified in the applicable promotion terms before any portion of the Bonus Balance or associated winnings may be withdrawn. Unless otherwise stated, wagering requirements apply to the bonus amount only and not to any deposited Real Money Balance.

6.3 Game Contributions. Not all games contribute equally to wagering requirements. Live casino games, fishing games, and certain slot titles may contribute at a reduced rate. The contribution percentage for each game category is displayed in the applicable promotion terms.

6.4 Abuse. jiliet reserves the right to void bonuses and any associated winnings, and to close an Account, where it reasonably determines that a Player has engaged in bonus abuse, including but not limited to: exploiting promotions in a manner inconsistent with normal recreational play, hedging bets to fulfil wagering requirements with minimal risk, or using multiple Accounts to claim a bonus more than once.

6.5 jiliet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any modification shall not adversely affect a bonus already claimed and in the process of being wagered.

7. Betting & Gaming Rules

7.1 All bets and wagers placed on jiliet are final once confirmed by the system. No bet may be cancelled or amended after confirmation except where jiliet determines that a manifest error has occurred (see clause 7.3).

7.2 Minimum and Maximum Stakes. Minimum and maximum stake limits apply to individual bets and vary by game, table, and market. Current limits are displayed within the relevant game or market interface at the time of placing a bet.

7.3 Manifest Errors. Where a bet is accepted as a result of a manifest error — including but not limited to a pricing error, technical malfunction, or system fault — jiliet reserves the right to void the bet and return the staked amount to the Player's Real Money Balance. jiliet will not pay out winnings arising from manifest errors.

7.4 Sports Betting. All sports betting markets, including PBA, NBA, UFC, boxing, and other events, are governed by the specific rules published in the Sports Betting Rules section of the Platform. In the event of a conflict between those rules and these General Terms, the Sports Betting Rules shall prevail in respect of sports betting matters.

7.5 Live Casino. Live casino games are operated by third-party game studios. The rules of each live table game are displayed within the game interface. jiliet is not responsible for any interruptions to live streams caused by the Player's own internet connection or device.

8. Prohibited Conduct

The following conduct is strictly prohibited on the jiliet Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of all balances, and referral to relevant authorities:

• Using automated betting software, bots, scripts, or any artificial means to place bets or interact with the Platform.
• Colluding with other Players to gain an unfair advantage in any game or market.
• Engaging in any form of money laundering, including using the Platform to deposit and withdraw funds without genuine gambling activity.
• Attempting to reverse-engineer, exploit, or circumvent any game, security system, or RNG (random number generator) on the Platform.
• Accessing the Platform using a VPN, proxy, or other means to disguise your geographic location or identity.
• Providing false, misleading, or fraudulent information at registration or during KYC verification.
• Registering or operating more than one Account on the Platform.
• Charging back any deposit made to a jiliet Account via a payment provider. Any chargeback will result in immediate Account suspension and recovery action.

9. Responsible Gaming

9.1 jiliet is committed to promoting responsible gambling and maintaining a safe gaming environment for all Players. The Platform provides a suite of responsible gaming tools accessible directly from the Account dashboard, requiring no support ticket or waiting period.

9.2 Available Tools. Players may set daily, weekly, or monthly deposit limits; session time reminders; loss limits; wagering limits; cool-off periods (temporary account suspension of 24 hours to 6 weeks); and permanent self-exclusion.

9.3 Self-Exclusion. A Player who requests self-exclusion will have their Account suspended for the duration chosen (minimum 6 months; maximum permanent). During a self-exclusion period, jiliet will take reasonable steps to ensure the Player cannot open a new Account. Players who have self-excluded must not attempt to circumvent the exclusion by registering a new Account.

9.4 Age Verification. jiliet enforces strict 21+ age controls in compliance with Philippine law. Any Account found to be operated by a person under 21 years of age will be closed and all deposited funds returned to the source payment method.

10. Intellectual Property

10.1 All content on the jiliet Platform — including but not limited to the jiliet name, logo, visual design, software, game interfaces, text, graphics, and data compilations — is the exclusive intellectual property of jiliet or its licensed third-party providers and is protected under applicable Philippine and international intellectual property laws.

10.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, recreational gambling purposes. No other use of any Platform content is permitted without the prior written consent of jiliet.

10.3 You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Platform's content for any commercial purpose.

11. Limitation of Liability

11.1 To the maximum extent permitted by applicable Philippine law, jiliet's total aggregate liability to any Player arising out of or in connection with these Terms & Conditions or the Player's use of the Platform shall not exceed the total amount deposited by that Player into their jiliet Account during the three (3) calendar months immediately preceding the event giving rise to the claim.

11.2 jiliet shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, whether arising in contract, tort, or otherwise.

11.3 The Platform is provided on an "as is" and "as available" basis. jiliet does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of all or part of the Platform.

11.4 jiliet accepts no liability for any loss arising from a Player's failure to maintain the security of their Account credentials, or from any unauthorised access to an Account where jiliet has not been notified promptly upon discovery of the unauthorised access.

12. Termination & Suspension

12.1 jiliet reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, where it reasonably believes that a Player has violated any provision of these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the Platform or other Players.

12.2 Upon termination for cause, jiliet may forfeit any Bonus Balance and associated winnings. Real Money Balance that was not derived from prohibited conduct will be returned to the Player's verified payment method within 14 business days, subject to any outstanding KYC or AMLA obligations.

12.3 A Player may close their Account at any time by contacting 24/7 live chat support. Voluntary closures do not result in forfeiture of verified Real Money Balance.

13. Governing Law & Dispute Resolution

13.1 These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Civil Code of the Philippines, Republic Act No. 8792 (E-Commerce Act), and all relevant PAGCOR regulations.

13.2 In the event of any dispute between a Player and jiliet arising out of or in connection with these Terms, the parties agree to first attempt resolution through jiliet's internal customer support process. Players may submit a formal complaint via the 24/7 live chat or by email at [email protected].

13.3 If a dispute cannot be resolved through jiliet's internal process within 30 days, either party may refer the matter to PAGCOR's dispute resolution mechanism. Both parties agree to cooperate fully with any PAGCOR investigation or mediation procedure.

13.4 Nothing in this Section limits a Player's right to lodge a complaint directly with PAGCOR at any time.

14. Amendments to These Terms

14.1 jiliet may amend these Terms & Conditions at any time. Where the amendment is material — meaning it affects Players' substantive rights or obligations — jiliet will provide at least 14 days' advance notice by posting a prominent notice on the Platform and, where practicable, by email to all registered Players.

14.2 Non-material amendments (such as corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates required by law with immediate effect) may be made without advance notice.

14.3 The version of the Terms & Conditions in force at the time a bet is placed shall govern that bet for the purposes of any subsequent dispute relating to that bet.

14.4 The current effective date is displayed at the top of this document. Players are encouraged to review these Terms periodically to remain informed of any updates.

15. Contact Information

If you have any questions about these Terms & Conditions, or if you wish to make a formal complaint, please contact jiliet through the following channels:

• 24/7 Live Chat: Available directly on the jiliet Platform — average response time under 2 minutes.
• Email: [email protected] — responses within 24 hours.

Please note that email addresses above are provided as plain text for reference only. For fastest resolution, live chat on the Platform is the recommended contact method for all account, payment, and gameplay enquiries.